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Policiesadmin2026-05-28T09:21:18-04:00
  • Fair Lending Policy
  • Privacy of Financial Consumer Information Policy GLBA
  • Fair Credit Reporting Act
  • Unfair, Deceptive, Abusive Acts or Practices UDAAP
  • Privacy policy
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  • FACEBANK Tu Cuenta Dollar Privacy Policy

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FACEBANK will not contact you directly to request your information unless you have requested a call through Online Banking. If you receive a call asking for your personal information, please contact your Customer Service Representative.

Open your FACEBANK account

Scan the QR code with your phone and download “Tu Cuenta Dolar FACEBANK.” Complete your application in minutes, and we’ll get back to you as soon as possible.*

If you want to open a business account and do not know a Customer Service Representative please send an email to [email protected] [email protected]

*Currently available only in Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Spain, the United States, Guatemala, Honduras, Mexico, Paraguay, Peru, Uruguay, and Venezuela.

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Privacy notice

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Policies

Additional Information

We belong to the Bankers Association of Puerto Rico, a non-profit organization that represents the commercial banks of Puerto Rico to the relevant government, legislative, and executive forums, and to the social and economic community of Puerto Rico.

Contact Us

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Address 17 Calle 2 STE 600, Guaynabo, Puerto Rico 00968-1787

Customer Service Hours 

Monday to Thursday: 8:00 a.m. – 8:00 p.m.

Friday: 8:00 a.m. – 7:00 p.m.

Saturday: 10:00 a.m. – 2:00 p.m.

Puerto Rico Time

FACEBANK is a registered trademark in the United States and other countries by FACEBANK INTERNATIONAL CORP, an international banking entity headquartered in Puerto Rico since 2006. FACEBANK is not affiliated with Facebook, a registered trademark of Meta Platforms Inc., or any of its subsidiaries or affiliates, and should not be confused with them. Not FDIC insured. Equal Housing Lender.

NOT FDIC Insured

 Equal Housing Lender

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