Florida Home Trust
Our subsidiary, Florida Home Trust can help with all your mortgage needs in the state of Florida.
Risk Rating
In the link below you will find our most recent risk rating evaluation performed by DBRS – Morningstar, one of the largest credit rating agencies in the world
With SecurLock you have the ability to protect your cards
FACEBANK offers you this application, which allows you to protect your cards quickly, securely, and free of charge!
Rates and Fees
Press the button on your right to download our fees
FACEBANK is a member of Presto
Withdraw money from our over 1,113 ATMs free of charge! Presto is a chain ATM owned by Publix Supermarkets.
FAQs
Your CSR's email address is the first 4 digits of your FACEBANK account followed by @facebank.pr. Ex: 2-786, then your BDF’s email is [email protected] 2812@FACEBANK.PR .
To report a stolen or lost card call us at 1-877-979-FACE (3223) or 1-754-300-1376
To report a stolen or lost card call us at 1-877-979-FACE (3223) or 1-754-300-1376
To report a lost or stolen credit card, please call immediately 1-877-929-FACE (1-877-929-3223) or 787-705-7642. To access the benefits of the automated answering system, you will need specific information that you can find within Online Bankingunder “Credit Card,” “INFO. REPORT LOST / STOLEN CREDIT CARD”
In case of emergency and to access your MasterAssist services (available only to Mastercard Platinum cardholders), you must contact the Mastercard International assistance center within the United States at 1-800-MASTERCARD (1-800-627-8372).
Outside the United States, call 1-636-722-7111, or in the country where you are located, select here for a list of phone numbers by country. For a description of the available emergency services, visit our webpage at Credit Card Benefits.
To receive transfers in U.S. dollars at FACEBANK.
ABA 021502189 o SWIFT: FILCPR22
FACEBANK International
17 Road 2, Suite 600
Guaynabo, Puerto Rico 00968-1787
To receive Euros from Europe
Beneficiary: Prisma FACEBANK
IBAN: ES8668490001510005605559
*Reference: FFC + client full name + FACEBANK account number*
IMPORTANT Information: In order for the transfer to be processed successfully, it is mandatory to include all of this information in the order indicated. Otherwise, the transfer cannot be credited to the account.
Required: Fill in the reference field with the details of the client receiving the funds at FACEBANK.
To receive Euros from Europe
Beneficiary: BANK OF AMERICA
Swift: BOFAIE3X
IBAN: IE54BOFA99006155797018
Reference 1: FACEBANK INTERNATIONAL – 552203-LA
Reference 2: FFC “Full name of the client and FACEBANK account number"
Required: Fill in the reference field with the details of the client receiving the funds at FACEBANK.
To receive transfers in other currencies.
Communicate with [email protected] to receive instructions for other currencies
IMPORTANT: FACEBANK actively combats wire transfer fraud. For this reason, we do not provide wire transfer confirmations. If you have been informed that you will receive a transfer from FACEBANK and require additional information, you must contact the originator directly. We cannot provide any information to non-clients. In addition to the commercially reasonable security measures defined under the provisions of the Uniform Commercial Code (UCC) Funds Transfer Act, FACEBANK implements a wide range of security measures to monitor and detect fraud. Any suspected fraud cases are reported to the authorities of the applicable jurisdiction, regulatory agencies, and INTERPOL. These reports include all available data, including information about the complainant
To deposit your checks, money orders, or travelers checks, contact your Business Facilitator, who is able to accept them and send them to our nearest operational support center in your area.
Your checks will be digitized and deposited into your account on the same day they are received.
If you prefer to send them to our main office, please send them in a sealed envelope to the following address:
Remember to write the FACEBANK account number and the client’s full name.
To make payments toward your mortgage, credit card, or personal loan, you must make the check payable to yourself and deposit it into your account. The funds will then be credited to the corresponding loan.
FACEBANK International
Guaynabo, Puerto Rico 00968-1787
Our wholly-owned subsidiary Florida Home Trust has specialized in mortgage loans in Dade, Broward and Palm Beach counties exclusively for our foreign clients since 2002. Florida Home Trust It has specialized in providing loans to foreign nationals since 2002 for the purchase of homes in the counties of Dade, Broward, and Palm Beach.
Visit their website : www.floridahometrust.com or give them a call at 954-438-0065 www.floridahometrust.com
Scan the QR code with your phone and download “Tu Cuenta Dolar FACEBANK.” Complete your application in minutes, and we’ll get back to you as soon as possible.*
Equal Housing Lender