Unclaimed Funds

Unclaimed Fundsadmin2025-09-17T11:23:35-04:00

Estimados clientes,

The law requires that FACEBANK turn over to our regulating entity (Oficina del Comisionado de Instituciones Financieras) any unclaimed funds which FACEBANK deems abandoned for a period of over 5 years. Estos fondos serán remitidos a la Oficina del Comisionado de instituciones Financieras de Puerto Rico el día diez (10) de diciembre de 2025. El dinero y otros bienes líquidos abandonados o no reclamados serán pagados, hasta el día 30 de noviembre de 2025.

Si usted desea verificar si posee fondos no reclamados registrados a su nombre en FACEBANK puede comunicarse con nosotros de la siguiente manera:

Email

[email protected]

Phone

754-300-1376

Mail

FACEBANK Internacional

17 Calle 2 Suite 600,

Guaynabo, Puerto Rico 00968’1787

Download our app

We’re here to assist you

FACEBANK will not contact you directly to request your information unless you have requested a call through Online Banking. If you receive a call asking for your personal information, please contact your Customer Service Representative.

Privacy policy

Privacy notice

Privacy Information

Policies

Additional Information

We belong to the Bankers Association of Puerto Rico, a non-profit organization that represents the commercial banks of Puerto Rico to the relevant government, legislative, and executive forums, and to the social and economic community of Puerto Rico.

Contact Us

Country and Phone Selector

Address 17 Calle 2 STE 600, Guaynabo, Puerto Rico 00968-1787

Customer Service Hours

Monday to Thursday: 8:00 a.m. – 8:00 p.m.

Friday: 8:00 a.m. – 7:00 p.m.

Saturday: 10:00 a.m. – 2:00 p.m.

Puerto Rico Time

FACEBANK is a registered trademark in the United States and other countries by FACEBANK INTERNATIONAL CORP, an international banking entity headquartered in Puerto Rico since 2006. FACEBANK is not affiliated with Facebook, a registered trademark of Meta Platforms Inc., or any of its subsidiaries or affiliates, and should not be confused with them. Not FDIC insured. Equal Housing Lender.

NOT FDIC Insured

Equal Housing Lender

You are leaving the Facebank website

Está saliendo de FACEBANK.COM y entrando en un sitio web que FACEBANK no controla. FACEBANK ha proporcionado este enlace para su conveniencia, pero no respalda ni es responsable del contenido, los enlaces, la política de privacidad o la política de seguridad de este sitio web.

You will be redirected to

Click on the link or CANCELE