Our Bank is designed with one objective: your total satisfaction. Ask any FACEBANK customer and you will understand the unsurpassed level of quality service we offer every day. Our Business Development Facilitators understand our clients needs in a personal manner and in their own language. We specialize in understanding our international clients in a way they feel home everywhere.

We owe ourselves to our clients, and we prove it with our constant efforts to provide customer service that is truly global. Our unique understanding of the needs and challenges faced by the modern global citizen allows us to provide a world class service.

With us;

  • you do not have to call customer service; instead customer service calls you (anywhere in the world).
  • you do not have to write checks, FaceBank writes and mails them for you.
  • you do not need to go to our offices to add an additional signor to your account; we go to you via online banking.
  • you do not have to worry to pay your credit card; we pay it for you with automatic debit to your account.
  • you do not have to print and save your account statements; we store them for you, as well as all check and deposits images.
  • you do not have to send your check deposits to our offices, we capture them digitally and remotely, avoiding mail or courier.
  • Above all, we take care of you in a personal way and solve any issues and requirements in an easy, safe and quick manner.


Meet our management team.

Download our Risk Rating.


StrongFor the year, FACEBANK has delivered strong financial results, with record revenue, net income and return on equity indicators. Our key performance indicators (KPIs) continue to beat our peers by double digits. Ask your Business Development Facilitator for a copy of our most recent financial statements.


We believe that mutual success is the only avenue to reach our goals.

Anywhere, everywhere, feel at home.





Except when one of our clients so requests FACEBANK does not make direct calls to their customers, your Account Executive is the only individual authorized to call you. Should you receive a call requesting information or alerting you of a possible problem with the bank, please contact us directly to 1 (754) 300-1376 or call immediately your business facilitator.

Remember to activate your Credit Card.

Remember to call us at 1 (754) 300-1376 Option 8 to activate your Credit Card as soon as your receive it. You may also review your address information at that time, you will need the correct billing address to use your card over the internet.

IMG logo-R2FACEBANK pertenece a la Asociación de Bancos de Puerto Rico, la cual es una entidad sin fines pecuniarios que representa los activos bancarios comerciales de Puerto Rico ante los foros gubernamentales, legislativos y ejecutivo y ante la comunidad social y económica puertorriqueña.


FACEBANK International Corp.
17 Road 2 STE 600
Guaynabo, Puerto Rico 00968-1787



From Venezuela: (0212) 710-2100

Fax: 1-787-749-0053

To report a lost or stolen debit card: 787-705-7641

To report a lost or stolen credit card: 787-705-7642




FACEBANK is a member of Presto, providing to you a network of more than 1,113 ATMs in the United States. Presto is a network that belongs to the Publix Supermarket chain. To locate an ATM near you click here.