Our Bank is designed with one objective: your total satisfaction. Ask any FACEBANK customer and you will understand the unsurpassed level of quality service we offer every day. Our Business Development Facilitators understand our clients needs in a personal manner and in their own language. We specialize in understanding our international clients in a way they feel home everywhere.
We owe ourselves to our clients, and we prove it with our constant efforts to provide customer service that is truly global. Our unique understanding of the needs and challenges faced by the modern global citizen allows us to provide a world class service.
- you do not have to call customer service; instead customer service calls you (anywhere in the world).
- you do not have to write checks, FaceBank writes and mails them for you.
- you do not need to go to our offices to add an additional signor to your account; we go to you via online banking.
- you do not have to worry to pay your credit card; we pay it for you with automatic debit to your account.
- you do not have to print and save your account statements; we store them for you, as well as all check and deposits images.
- you do not have to send your check deposits to our offices, we capture them digitally and remotely, avoiding mail or courier.
- Above all, we take care of you in a personal way and solve any issues and requirements in an easy, safe and quick manner.
For the year, FACEBANK has delivered strong financial results, with record revenue, net income and return on equity indicators. Our key performance indicators (KPIs) continue to beat our peers by double digits. Ask your Business Development Facilitator for a copy of our most recent financial statements.
We believe that mutual success is the only avenue to reach our goals.
Anywhere, everywhere, feel at home.