Help is right around the corner, your Business Development Facilitator's email is your checking account's first four numbers followed by @FACEBANK.PR. For example, if your checking account number is 2-812-XXX..., your Facilitator's email would be This email address is being protected from spambots. You need JavaScript enabled to view it. .
Warning
Except when one of our clients so requests FACEBANK does not make direct calls to their customers, your Account Executive is the only individual authorized to call you. Should you receive a call requesting information or alerting you of a possible problem with the bank, please contact us directly to 1 (754) 300-1376 or call immediately your business facilitator.
Remember to activate your Credit Card.
Remember to call us at 1 (754) 300-1376 Option 8 to activate your Credit Card as soon as your receive it. You may also review your address information at that time, you will need the correct billing address to use your card over the internet.
FACEBANK pertenece a la Asociación de Bancos de Puerto Rico, la cual es una entidad sin fines pecuniarios que representa los activos bancarios comerciales de Puerto Rico ante los foros gubernamentales, legislativos y ejecutivo y ante la comunidad social y económica puertorriqueña.
FACEBANK International Corp.
17 Road 2 STE 600
Guaynabo, Puerto Rico 00968-1787
Main:1-787-749-0051
From Venezuela: (0212) 710-2100
Fax: 1-787-749-0053
To report a lost or stolen debit card: 787-705-7641
To report a lost or stolen credit card: 787-705-7642
FACEBANK is a member of Presto, providing to you a network of more than 1,113 ATMs in the United States. Presto is a network that belongs to the Publix Supermarket chain. To locate an ATM near you click here.
