Wire Transfers

To send Wire Transfers to FaceBank please use the following information:

FACEBANK International
17 Calle 2 STE 600
Guaynabo, Puerto Rico 00968-1787

ABA 021502189

Include the name and account number of the beneficiary.

or by using our SWIFT address: FILCPR22

IMPORTANT: FACEBANK actively combats wire fraud. For this reason we do not provide w/t confirmations. If you have been informed you will receive a wire transfer from FaceBank and you require additional information you must contact the originator directly. We are unable to provide any information to non-customers. In addition to commercially reasonable security measures as defined in the Funds Transfer Act provisions of the Uniform Commercial Code (UCC), FaceBank implements a wide array of security measures to monitor and detect fraud.  Any case of suspected fraud is reported to the authorities of the applicable jurisdiction, regulatory agencies and the INTERPOL. These reports include all available data, including information from the complainant.




Except when one of our clients so requests FACEBANK does not make direct calls to their customers, your Account Executive is the only individual authorized to call you. Should you receive a call requesting information or alerting you of a possible problem with the bank, please contact us directly to 1 (754) 300-1376 or call immediately your business facilitator.

Remember to activate your Credit Card.

Remember to call us at 1 (754) 300-1376 Option 8 to activate your Credit Card as soon as your receive it. You may also review your address information at that time, you will need the correct billing address to use your card over the internet.

IMG logo-R2FACEBANK pertenece a la Asociación de Bancos de Puerto Rico, la cual es una entidad sin fines pecuniarios que representa los activos bancarios comerciales de Puerto Rico ante los foros gubernamentales, legislativos y ejecutivo y ante la comunidad social y económica puertorriqueña.


FACEBANK International Corp.
17 Road 2 STE 600
Guaynabo, Puerto Rico 00968-1787



From Venezuela: (0212) 710-2100

Fax: 1-787-749-0053

To report a lost or stolen debit card: 787-705-7641

To report a lost or stolen credit card: 787-705-7642




FACEBANK is a member of Presto, providing to you a network of more than 1,113 ATMs in the United States. Presto is a network that belongs to the Publix Supermarket chain. To locate an ATM near you click here.