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Management Team

FACEBANK proudly boasts a team of consummate professionals, led by a board of directors with a strong sense of commitment to innovation, service, responsibility, and transparency. Our team strives to be contemporary and innovative while remaining grounded in the traditional banking principles and fiscally responsible habits that have made the bank successful. Above all things, the FACEBANK team is a family, and we foster that same family atmosphere with our clients.

CEO - General Manager

Mr. Julio Carbonell (BSBA Marketing and Finance) has more than 20 years of experience in the banking Industry. He started his career at Arthur Andersen (now Accenture) in the Financial Services consulting practice. Before joining FACEBANK, he held several positions in different banks in the USA and Latin America such as, President, Chief Financial Officer and Risk Management Officer. He is founding member of Florida Home Trust and Facebank. Mr. Carbonell is in charge of the Institution Management and also a member of all the committees. 

CFO

Mr. Jairo Amaro (CPA) has more than 10 years of experience in the Banking Industry. He is a member of the Enhanced Committee of Financial Institutions of Puerto Rico's CPA College. He occupied positions as accountant and financial consultant in public and private banks. During his career, he has management the areas of profitability, budget, projections, taxes, Regulatory reports, Financial Statements and accounting in the banking industry.  Mr. Amaro is in charge of the design, control and report of the bank’s financial condition. Also, he is member of the management, technology and audit committees and participates in special projects.

Customer Service Manager

Mr. Javier Rosario (BBA Management and MBA Finance) worked the past 13 years in the Puerto Rico’s banking industry and occupied several positions in commercial and international banks. Before joining FACEBANK, he worked 3 years at Caracas International Bank. In FACEBANK, Mr. Rosario was supervisor at banking operations and customer service areas. He developed the Quality Service and Institution Image areas and has been trained in the Disney Institute for the development of the organizational culture and quality service in FACEBANK.  Also, he is member of the Management committee.

Compliance Manager 

Mrs. Maribel Rodriguez (CAMS) has more than 20 years of experience in the banking industry, 14 of them in the International Banking as Compliance Officer with local and international banks. She has an associate degree of Money Laundry by Florida International Banker Association and was certified as Anti-Money Laundry by ACAMS since 2003. Also, she is member of the Compliance and Management committee.

Channel Development Manager 

Mrs. Orisel Martínez (BA in Public Accounting and Specialist in Business Finance, with special degree award for being the first of its promotion), she has more than 12 years of banking experience. Before joining FACEBANK, she was part of the financial supervision and compliance team of a Banking Regulation Agency, which allowed her to obtain vast experience in various areas of the industry. Orisel is responsible for managing, monitoring and strengthening the relationship with our Business Developer Facilitators (BDF). Also, she is member of the Management committee.

Operations Manager 

Mrs. Glenda Ortiz (BBA Accounting, MBA Project Management) has more than 20 years of experience in the banking industry. Before joining FACEBANK, she occupied several positions in Cooperatives, Financial Institutions, and Commercial banking in Puerto Rico in areas such as Customer Service, Collection, Consumer loans, and Operations. She is member of the Management committee.

Florida Home Trust Manager

Mrs. Ana María Velutini (BSBS Civil Engineering) has 6 years of banking experience, 5 of them in mortgage area. Before joininig FACEBANK, she worked at Bank of America as personal accounts analyst. Ana Maria is in charge of the Customer Service and Operations of Florida Home Trust, Facebank mortgage subsidiary. 

News

 

Warning

Except when one of our clients so requests FACEBANK does not make direct calls to their customers, your Account Executive is the only individual authorized to call you. Should you receive a call requesting information or alerting you of a possible problem with the bank, please contact us directly to 1 (754) 300-1376 or call immediately your business facilitator.

Remember to activate your Credit Card.

Remember to call us at 1 (754) 300-1376 Option 8 to activate your Credit Card as soon as your receive it. You may also review your address information at that time, you will need the correct billing address to use your card over the internet.

IMG logo-R2FACEBANK pertenece a la Asociación de Bancos de Puerto Rico, la cual es una entidad sin fines pecuniarios que representa los activos bancarios comerciales de Puerto Rico ante los foros gubernamentales, legislativos y ejecutivo y ante la comunidad social y económica puertorriqueña.

Contact

FACEBANK International Corp.
17 Road 2 STE 600
Guaynabo, Puerto Rico 00968-1787

 

Main:1-787-749-0051

From Venezuela: (0212) 710-2100

Fax: 1-787-749-0053

To report a lost or stolen debit card: 787-705-7641

To report a lost or stolen credit card: 787-705-7642

SOCIAL

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Presto-6

FACEBANK is a member of Presto, providing to you a network of more than 1,113 ATMs in the United States. Presto is a network that belongs to the Publix Supermarket chain. To locate an ATM near you click here.